Welcome to the UPBEAT Support homepage

Before requesting email support, please read through the Frequently Asked Questions (FAQ) below:

Finding your way around this site

To move around the site select a category link at the top or bottom of the page. The category pages contain video clips of the responses from our Academic Entrepreneurs. Once on the category page you can view the individual vignettes by simply clicking on the contributor’s image, the video will play automatically in a new page though it may take a second or two to download and play. A text rollover giving a flavour of the vignette will appear as you move your mouse over the images on the page.

We recommend that you get started by clicking on the introduction tab above, which will take you to an overview of the UPBEAT project and a brief synopsis of the sections from Professor James Powell, the Upbeat project leader.

Finally if you get lost and want to go back to the homepage, simply click on the ‘Upbeat’ link in blue at the top left of the page.

If your have a problem playing the video clips

The flash video on this site has been optomised for broadband connections. If  you have playback problems please use the video for PowerPoint option, (see beow). This will download a file that you can save to your desktop for viewing at a later time.

Download this video for PowerPoint

To save the PowerPoint file on a PC: right click on the link, then select ‘save target as’ from the option menu. To save the PowerPoint file on a MAC: hold down the ‘alt’ key while clicking the link. Once the file is on your computer you can easily import the clip into a PowerPoint presentation.

Share your thoughts

In the input boxes below the discussion please place you name, email and message. Once you are happy with your response hit the post button. The message will then appear in the discussion box once you click the refresh button.

Further support help

If our FAQ section hasn't answered your question, please email using the following link. This is the most efficient way to get a response from us. Please provide as much detail as possible and our Support Team will be in touch.

SUPPORT INFORMATION
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